.925 Sterling Silver

Hatton Labs silver-based jewellery is created using .925 Sterling Silver.
Silver is a precious metal that tarnishes when exposed to substances in the air, such as salt and sulphur. This tarnishing is a natural occurrence and can be easily removed with gentle cleaning. To preserve the polish and keep your jewellery looking as new and shiny as possible, we include a polishing cloth with every order and recommend following our care and maintenance instructions.

Storing Your Silver Jewellery

Sterling Silver should always be kept dry. Make sure to store your jewellery away from water and avoid exposure to products containing chemicals, including
but not limited to chlorine, soap, sanitizer, perfume, and all cleaning
products. Remove your jewellery before activities such as showering, swimming, being in humid weather (including saunas and steam rooms), participating in physical activities, carrying and moving heavy items, and when sleeping. It's
best to store silver in a cool, dry place, away from sunlight and humidity. Ideally, we recommend storing your precious jewellery in the soft fabric pouch that comes with your product or a lined jewellery box to minimize exposure to air and prevent scratching.

Cleaning and Maintenance

It is recommended to regularly clean your silver jewellery using a few drops of mild pH-neutral soap in slightly warm water and your polishing cloth. Gently rub the surface to remove dirt and tarnish. Do not use any harsh chemicals or
abrasive materials that can scratch the surface. After cleaning, make sure to dry and polish the jewellery completely before storing. It is recommended to take your jewellery to a reputable jeweller for professional cleaning annually.

All orders are shipped from our warehouse in the United Kingdom via Royal Mail for standard delivery and Fedex for a priority service.
When placing your order, please ensure that the billing and shipping address details and telephone number are correct as we are unable to redirect.

Orders are typically processed in 1- 2 business days. You will receive a Shipping Confirmation email when your order is in transit.
We aim to ship your order as quickly as possible, but we cannot be responsible for delays as a result of remote delivery locations or adverse weather conditions. Please allow for delays during sale periods and holidays.