All orders are sent via Royal Mail 1st Class Signed & Tracked. Please note all stated shipping times are approximate. Tracking information is provided & emailed once dispatched. Once the item is dispatched & the tracking information is provided, the customer is responsible for re-arranging any missed deliveries via Royal Mail.
Please allow 2 weeks production time for all orders. Custom made items will be subject to consultation.
Our customer service team are always on hand to answer any questions you may have about shipping so drop us an email at firstname.lastname@example.org and we'll get back to you within 1 working day. Our customer service hours are Monday to Friday 10am until 5pm excluding bank & public holidays.